Dealing with a slow or backed-up drain in your home can be a real hassle, regardless of whether it's a sink drain, shower drain, or other type of residential drain. Often times, hiring a professional drain cleaning service is the best course of action a homeowner can take to get the affected drain and pipes unclogged. Of course, you don't want to hire just any company for the job. There are some important questions you'll want to ask before hiring a residential drain cleaning service.
Will You Perform a Video Inspection?
First of all, make sure the company you end up choosing has the experience and equipment required to perform the best work. These days, video inspection equipment is one of the best ways to not only determine the cause of a clogged drain, but to pinpoint the exact location of the clog as well. Therefore, you'll want to make sure that the company coming out to clean your drains will have access to this equipment and perform a video inspection prior to starting.
How Long Will the Cleaning Take?
It's also a good idea to find out how long the cleaning process will take. This is especially important if the drain that's clogged is located in your only shower or tub in the house, as you may not be able to use it until the clog is taken care of. Most reputable drain cleaning companies these days should be able to take care of your clog the same day, but it's a good idea to get this in writing before you agree to the work.
Can You Make Future Recommendations?
Another thing a reputable drain cleaning company will be able to do is to make recommendations for preventing drain problems in the future. For example, if the drain cleaners determine that a shower drain clog was caused by clumps of hair, then they should offer to install a drain cover or hair trap that will prevent the same problem from occurring again in the future.
Do You Provide Any Kind of Guarantee?
Last but not least, any time you hire a company to do any plumbing work on your property, it's in your best interest to find a company that offers a money-back guarantee. This way, should you be unhappy with the work performed (for example, if the drain is still having problems a few days later), you can either get a refund for the work or have the company come back out to fix it at no additional charge.